FREQUENTLY ASKED QUESTIONS

IS CHNGPAY A BANK?

No, we are not a bank. We are a trust. And as a trust, we have global licenses, which means we can do things that banks can’t. Likewise, unlike banks, we don’t touch your money or lend it out. Every action you take with your assets is yours only.

WHAT ARE SOME KEY SERVICES CHNGPAY OFFERS?

Some of ChngPay’s services include personal banking, loans and credit, investment opportunities, insurance services, financial planning, and much more. ChngPay also offers services for digital currencies, like secure storage in our encrypted wallets and easy-to-use trading capabilities.

DOES CHNGPAY SUPPORT MULTIPLE CURRENCIES?

Yes, our platform can handle accounts across various currencies. In fact, if you engage in multiple transactions involving accounts with varying currencies, you can utilize our exchange rate feed sourced from the European Central Bank (ECB) or opt for an alternative of your preference. Additionally, we provide digital concurrency exchange rate fees.

IS IT SECURE?

We prioritize the security and privacy of our users. The CHNGpay platform utilizes robust encryption and authentication measures to protect against unauthorized access and cyber threats, ensuring confidentiality and integrity for your financial transactions and digital assets.

DOES CHNGPAY OFFER MOBILE BANKING SERVICES?

Yes, we have a comprehensive mobile app fully optimized for all devices, including smartphones and tablets, and available on iOS and Android.